Privacy Policy
We understand that your privacy is important, and we are committed to protecting the information you share with us. This Privacy Policy describes how STW Automation Pvt. Ltd. (“Company,” “we,” “our,” or “us”), operating www.stw-automation.com and www.automatetoscale.in (“Site”), collects, uses, and safeguards your personal information.
By accessing or using the Site and services offered by us, including webinars, workshops, courses, and automation solutions, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as outlined here.
Your use of the Site is also subject to our Terms of Use, which incorporate this Privacy Policy. Any terms used but not defined in this Policy shall have the meanings assigned to them in the Terms of Use.
How We Collect Personal and Other Information
When you browse the Site, you may do so without actively submitting personal information. However, we automatically collect certain non-identifiable information, such as your IP address, device type, browser details, and pages visited.
To access specific services, such as registering for a webinar, purchasing a course, downloading lead magnets, or using our WhatsApp automation and CRM services, you may be asked to provide personal information. This may include your name, email address, phone number, company name, billing information, or other details relevant to your registration or purchase.
We also gather information through cookies, web beacons, and similar tracking technologies to analyze user behavior, personalize your experience, and improve our services. You can disable cookies via your browser settings, but doing so may affect the functionality of the Site.
Additionally, when you use our WhatsApp automation or CRM solutions, we may process and store business-related information, such as contact lists, chat history, and campaign responses. This data is securely stored and used solely for the purpose of delivering the services you have requested.
How We Use Personal and Other Information
The information we collect is primarily used to provide you with a seamless and personalized experience. We may use your information for the following purposes:
- To register you for webinars, workshops, or courses, and provide the content or services you requested.
- To communicate with you about your registrations, purchases, or service requests.
- To send important updates, newsletters, or marketing communications, where permitted.
- To operate, manage, and improve our automation solutions, including WhatsApp campaigns and CRM functionalities.
- To personalize your user experience and enhance the quality of our services.
- To analyze site performance, track user activity, and improve our offerings.
- To comply with applicable laws, regulations, or legal requests.
We may also use anonymized or aggregated data for reporting, research, or marketing purposes. Such data will not personally identify you.
Sharing of Personal and Other Information
We do not sell or trade your personal information. We may, however, share your information with:
- Trusted third-party service providers who assist us in operating the Site, managing webinars, processing payments, providing hosting, analytics, or marketing services.
- Legal or governmental authorities, if required to comply with applicable laws or lawful requests.
- Relevant parties in the event of a corporate transaction, such as a merger, acquisition, or restructuring, under strict confidentiality.
Our third-party service providers are contractually bound to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services on our behalf.
Cookies and Tracking Technologies
The Site uses session and persistent cookies to provide you with a customized browsing experience, store preferences, and analyze site traffic. We may also use third-party analytics tools and tracking technologies to monitor user behavior and measure the effectiveness of our campaigns. You can manage or disable cookies through your browser settings, but this may limit the features available on the Site.
Data Security
We take data security seriously and use industry-standard measures, such as encryption, firewalls, and secure servers, to protect your personal information. Access to your data is restricted to authorized personnel who are required to maintain its confidentiality. However, no method of transmission over the Internet can be guaranteed to be completely secure. You are responsible for keeping your login credentials safe and must notify us immediately if you suspect any unauthorized use of your account.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it. You may request the deletion of your personal information at any time by contacting us at connect@automatetoscale.in.
Certain data may be retained for legal, accounting, or auditing purposes, even after your account is closed or services are discontinued.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data, subject to applicable laws.
- Opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Request data portability where applicable.
To exercise these rights, you can contact us at connect@automatetoscale.in.
Third-Party Websites
Our Site may include links to third-party websites or services. Please note that these sites are governed by their own privacy policies, and we are not responsible for their data collection practices. We encourage you to review the privacy policies of such third parties before providing any personal information.
Children’s Privacy
Our Site and services are intended for adults and business users. We do not knowingly collect data from individuals under 18 years of age. If we discover that we have inadvertently collected information from a child under 13, we will promptly remove such data from our systems.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. In the event of material changes, we will post a notice on the Site or notify you via email. Please review this page periodically to stay informed about how we protect your data. Your continued use of the Site following changes indicates your acceptance of the updated Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:
STW Automation Pvt. Ltd.
Operating www.stw-automation.com and www.automatetoscale.in
Email: connect@automatetoscale.in
Registered Office: Pune, India